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Customer Service
NJ
German speaking Customer Support Agent to the historic city Athens, Greece
Why This Role Stands Out
Embrace an exciting customer support role in beautiful Athens, Greece, where you'll hone your communication and problem-solving skills while representing a major brand and enjoying comprehensive relocation support. This position offers professional growth opportunities within a Great Place to Work-certified company, making it ideal for a German-speaking individual with a passion for customer satisfaction and a desire for a vibrant international experience.
Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Stuttgart, Baden-Württemberg, Germany
Posted
7 months ago
Job Description
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in German
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age