ServiceNow Senior Developer

Overview of our role

Build and enhance enterprise ServiceNow capabilities that improve how people work across the organisation. As a senior member of the ServiceNow team, you'll design and deliver scalable, secure and high-quality solutions, while providing technical leadership across development, integrations, automation and platform improvement initiatives. Working closely with stakeholders, developers and platform specialists, you'll help shape the future of Enterprise Services and ensure the platform remains reliable, modern and aligned to business needs.

Culture & Benefits

What we do matters. Delivering safe and reliable energy makes a difference to people's lives across our country every single day. We are proud to keep Australia connected while preparing the nation for a renewable future. Our people are our energy source. We offer meaningful benefits and rewards, including being a certified family-friendly workplace designed to see you succeed in all areas of life:

• Jemena is among the first companies in Australia to be accredited as a Family Inclusive Workplace
• flexible work arrangements, empowered to work your way & agile + additional leave benefits!
• primary & secondary parental leave & well-being and family support benefits
• numerous career development pathways + yearly financial support to upskill
• annual bonuses + generous employee referral program
• empowering you within a fun, diverse and inclusive culture
• group benefits galore for all employees!
• genuine focus on work / life balance
• reproductive leave benefits

What You'll Bring

• Extensive experience designing, developing and supporting ServiceNow solutions in complex enterprise environments.
• Strong capability across ServiceNow modules including ITSM, ITOM, HRSD, IRM, CMDB, integrations and automation.
• Proven ability to translate business requirements and user stories into scalable, supportable technical solutions.
• Experience developing enterprise integrations using APIs, IntegrationHub, Flow Designer and modern integration patterns.
• Skilled in Agile delivery, including development, testing, release management, quality assurance and peer review.
• Demonstrated technical leadership, mentoring and continuous improvement, including technical debt remediation and platform optimisation.

Qualifications / Certifications & Experience

• Advanced knowledge of ServiceNow development, configuration and customisation best practices.
• Strong expertise in scripting, Flow Designer, APIs, IntegrationHub and enterprise integrations.
• Solid understanding of SDLC, secure development, testing, release management and deployment practices.
• Knowledge of ServiceNow capabilities across ITSM, ITOM, HRSD, IRM, CMDB and related applications.
• Understanding of enterprise architecture, cyber security, platform governance and performance optimisation
• ServiceNow CAD and CSA certified, with ITIL Foundation and relevant tertiary qualifications or equivalent experience.

Who we are

Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.

We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group's over 4000 team members, consistently strive to make a difference in the communities we serve.

We champion and value diversity in life and work experiences, as we know everyone benefits from broader diversity of thoughts in our problem solving, decision making and ability to innovate. We encourage applications from everyone, including First Nations people, veterans, people living with a disability and members of the LGBTIQA+ community. If you need adjustments during the recruitment process, please let us know.

Recruitment Process

During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical(dependent on role type), reference checks and a national police check.

Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.