Inside Sales Account Executive

Overview

Are you a dynamic person who is looking to take the next step in your career? Come join VectorUSA’s
growing Sales Team as an Inside Sales Account Executive. You will gain valuable industry knowledge
and experience around the sales and procurement processes, RFP/RFQs, and pipeline generation. You
will be working hand in hand with executive leadership when creating strategy and deal structure. If you
are looking for a growth opportunity and a challenging but rewarding experience, consider joining the
VectorUSA team.

The Skills You Will Gain:

• Acquire working knowledge of the customer profiles and requirements
• Understanding of In Scope and Out of Scope tasks or escalating to team lead for help in
  managing expectations
• Acquire working knowledge of VectorUSA’s Order Management process
• Achieve level of independence to work non-complex orders through the entire process with
  minimal errors or recognize issues that require escalation
• Ability to work collaboratively to learn necessary skills to complete the team’s daily workload,
  provide backup, and prepare communications to Account Executives
• Learn the major product lines that VectorUSA and how that technology performs for customers
• Learn to ask consultative questions to determine the best technology for customers
• Acquire ability to quote and book orders from Bill of Materials (BOM)
• Begin to focus on one solution set including hardware and software components to learn the
  details of that solution set

How Far You Can Go:

• After you have honed your skills on the inside sales desk you will get a chance to build your own
  successful territory / clients
• Fortune, Fame, Glory… The sky is the limit!!!

What Your Typical Day Will Be:

• Develop new business and regenerate interest from inactive client accounts, by means of cold
  calling, emailing, and social media cadences.
• Collaborate with the Account Executives and the Marketing team to help drive prospects to
  company events.
• Pull and scrub leads lists from B2B data platforms, while setting appropriate filters and
  parameters, to develop targeted prospect lists.
• Maintain communications, along with an organized leads database and CRM, using the tools
  provided by VectorUSA. Leads may be generated by any of the following: list pulled from online
  databases, VectorUSA Account Executives, marketing campaigns, partner manufacturers, and/or
  3rd party campaigns, 90 days no touch, software and support renewals.
• Provide pertinent notes within these databases, regarding client needs, budgets, and timelines.
• Attend workshops, training, VectorUSA hosted, and 3rd party events, as directed by management
• Flexible with demands on time and able to deal with frequent and last-minute scheduling changes
• Perform the day-to-day management functions required to provide our customers with accurate
  and timely delivery of hardware, software and services
• Provide high-level administrative support to Account Executives
• Company prospecting and research
• Creating and editing customer facing proposals
• Generating requested quotes
• Managing and following up on deployment orders or sales orders
• Troubleshooting account issues
• Follow up with customers when status changes occur (i.e. delays or product discontinuation)
• Ensure that documentation is complete and accurate
• Provide post-sale support including return merchandise authorizations, accounts receivable issues
  and other customer service satisfaction issues
• Effectively use VectorUSA internal contact and quoting system in CRM & FileMaker.
• Other duties as assigned

What You Bring To The Table:

• High school diploma / GED
• Excellent interpersonal skills
• Clear, concise and professional communication
• Can-do attitude
• Business mindset
• Solid verbal and writing abilities
• Extreme attention to detail
• You must have the ability to absorb technical information and execute
• Strong organizational and time management skills
• Superior knowledge of accessing and using the Internet, MS Office suite, CRM systems, and
  social media, such as LinkedIn.
• Ability to cold-call and work as a liaison between the customer and the Account Manager(s).
• Excellent, assertive, courteous, diplomatic, and tactful communication skills are required, both
  written and oral, for interacting with VectorUSA staff, partner manufacturers, prospects, and
  clients.
• The ability to work both collaboratively and autonomously.
• Excellent time management, calendaring, and follow up skills.
• Ability to learn and retain knowledge of a wide variety of technologies.
• Excellent client qualification and follow-up skills.
• Ability to organize and prioritize work assignments and schedules as part of setting appointments.
• Ability to make appropriate job decisions following standard office policies and past precedents.
• Able to maintain strict confidentiality.
• Able to remain flexible to constantly changing business demands
• You can thrive in a fast-paced environment and balance multiple tasks or projects at once
• Knowledgeable with electronic communication
• You can thrive in a fast-paced environment and balance multiple tasks or projects at once
• Knowledgeable with electronic communication
• Drive to succeed

Preferred Experience:

• Bachelor’s degree or a related experience, or equivalent corporate training
• A minimum of 2 years sales experience, whether inside/outbound or outside sales, with a track
  record of success (enterprise technology sales experience is a plus)
• Knowledge and understanding of CRM systems

Work Environment:

Typically exposed to office noises and interruptions such as printers, phones, and clients. The noise level
in the work environment may be loud.

Physical Demand:

• Lifting (% of Total Work Time):
  • 5 lbs: 95%
  • 5-25 lbs: 5%
  • max pounds 25 lbs: < 1%
• Sitting for extended periods
• Walking up and down stairs

Equipment Usage During Work Period:

• Computer: 70%
• Phone and Electronic Devices: 30%.

Occasional traveling and working at remote locations, causing exposure to outdoor elements as well as a variety of indoor environments.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation range starting at: $75,000.00/yr.

VectorUSA is a proud Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.