Level 2 IT Support Analyst - Multi-Office ITIL Specialist

WGA, An AtkinsRéalis Company, is seeking a Level 2 IT Support specialist in Melbourne to join a collaborative team. You will troubleshoot hardware, software and network issues, administer Microsoft 365 services, and contribute to ITSM initiatives across multiple offices.

You'll collaborate with Level 1 and Level 3 teams, maintain documentation, and ensure security practices while supporting a hybrid work environment. Suitable for applicants with multi-site experience.