Software Business Analyst

Location: Horsham

Reports to: Finance Director

About the Role

We’re looking for a pragmatic Software Business Analyst to support multiple software and systems projects across a growing SME. You’ll sit between business operations and technical delivery turning real business needs into clear, workable solutions without over engineering.

Key Responsibilities

• Gather, document, and validate business requirements

• Translate needs into user stories, functional specs, and acceptance criteria

• Facilitate workshops with internal SMEs and manage expectations across teams

• Identify process improvements and automation opportunities

• Support backlog creation, prioritisation, and UAT

• Advise on system architecture, integrations, and data flows

• Work with external dev teams to ensure delivery aligns with requirements

• Produce clear documentation: process flows, diagrams, decision logs

Technical Skills

• Strong understanding of software delivery (Agile or hybrid)

• Office 365 user administration

• Azure Entra / Active Directory familiarity

• SQL Server basics (queries, data management)

• Understanding of APIs, integrations, and cloud platforms (Azure/AWS/GCP)

What You Bring

• Experience as a Business Analyst, Systems Analyst, or Solutions Analyst

• Ability to work across multiple projects in a fast moving SME

• Excellent communication and stakeholder management

• Comfortable advising non technical SMEs and simplifying complexity

• Pragmatic, organised, and confident challenging assumptions constructively

Nice to Have

• SME or scale up experience

• Knowledge of information security and data protection

• Experience with Jira or Azure DevOps

• Understanding of AI capabilities and how they translate into business features

What We Offer

• High autonomy and influence

• Opportunity to shape systems and processes

• Exposure to a wide range of technologies

• Supportive, collaborative environment