Client Operations Officer - Private Banking (English/German) (M/F/X)

Our client, a leading international financial institution based in Luxembourg, is currently looking for a Client Operations Officer to join its Private Banking Operations team.

As part of a specialized operations department, you will contribute to the smooth execution of daily banking operations while ensuring excellent service quality for both internal stakeholders and external partners.

Your missions :

• Processing and monitoring incoming payments as well as handling related investigations


• Participating in testing activities linked to payment services and operational processes


• Preparing and submitting mandatory regulatory reports


• Managing the setup and execution of fee-related operations


• Supporting the preparation of client tax reporting activities


• Managing credit card administration and billing processes


• Handling vault-related transactions


• Ensuring the scanning, archiving and proper maintenance of operational documentation


• Conducting account investigations related to sanctions, embargoes and external requests


• Supporting the team in various operational and administrative activities

Your profile :

• Bachelor's degree or equivalent experience within banking operations, payments or client services


• Previous experience in a banking, financial services or operations environment is considered a strong asset


• Fluent in English and German (mandatory)


• French is considered an advantage


• Strong command of MS Office tools


• Excellent organizational skills and attention to detail


• Ability to work under pressure and meet deadlines


• Proactive, flexible and service-oriented mindset


• Strong communication and teamwork skills


• Ability to work independently and take ownership of assigned tasks

Do you enjoy working in a dynamic and international banking environment? Are you looking for a varied operational role with broad exposure to private banking activities?

Apply now with your updated CV.