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US

IT Technical Lead - Drive Service Desk & Tech Improvements

USUSydney, New South Wales🇦🇺AustraliaPosted 18 Aug 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to lead IT service desk operations and drive impactful technology improvements within a respected not-for-profit organization dedicated to student experience. You'll thrive here if you're a mid-senior IT professional eager to mentor a team, expand your technical leadership skills in Microsoft 365 and Windows, and contribute to a vibrant campus environment. Apply now to make a real difference!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Sydney, New South Wales, Australia

Job Description

USU is Australia's oldest and largest not-for-profit student organisation, dedicated to enhancing the campus experience. We are seeking an experienced IT Technical Lead to manage day-to-day IT support operations and drive continuous improvement across our technology environment on the University of Sydney campus.

In this full-time role you will lead the Service Desk, provide technical leadership for Microsoft 365 and Windows, support business applications and projects, and mentor team members

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