Senior System Implementation Consultant (AI & Digital Transformation) - Hybrid

Genesis10 is currently seeking a Senior System Implementation Consultant (AI & Digital Transformation) - Hybrid for a contract position with a Global Financial Institution located in Charlotte, NC. This is a 6+ month contract opportunity.

This role is focused on driving the successful deployment, adoption, and value realization of AI, Agentic AI, automation, and digital transformation solutions across the enterprise. The ideal candidate will lead implementation planning, stakeholder engagement, operational readiness, Human-in-the-Loop (HITL) governance, training, onboarding, and business transformation initiatives to ensure sustainable business outcomes and user adoption.

Responsibilities:

• Lead end-to-end implementation of AI, Agentic AI, automation, and enterprise technology solutions from planning through production stabilization
• Develop and manage project plans, deployment roadmaps, implementation schedules, governance forums, risks, dependencies, and executive reporting
• Drive rollout and onboarding of AI-enabled products and platforms, including Epiplex, Zenerate, Digital Adoption Platforms, and Agentic AI solutions
• Partner with business stakeholders to identify AI, automation, and process transformation opportunities through process discovery, workflow analysis, and operational insights
• Conduct process discovery workshops and current-state assessments to identify opportunities for automation, workforce optimization, and AI adoption
• Establish and manage Human-in-the-Loop (HITL) programs, including review workflows, exception handling, quality controls, and governance frameworks
• Lead training, onboarding, change management, and operational readiness activities to ensure successful adoption and business transition
• Support User Acceptance Testing (UAT), release readiness, deployment validation, hypercare, and post-production stabilization
• Collaborate with Product, Engineering, Data Science, Risk, Compliance, and Operations teams to implement AI and intelligent automation solutions
• Define, monitor, and report KPIs, adoption metrics, operational performance indicators, and business value realization measures
• Develop executive dashboards and scorecards to measure adoption, productivity improvements, process efficiency gains, and realized business benefits

Requirements:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education
• Experience leading enterprise-scale technology, AI, automation, or digital transformation initiatives
• Experience with stakeholder management, project planning, governance, and executive communications
• Experience managing user onboarding, training, operational readiness, and change management programs
• Strong analytical, facilitation, problem-solving, communication, and organizational skills

Desired skills:

• Experience implementing AI, Generative AI, Agentic AI, workflow automation, or intelligent operations solutions
• Knowledge of Large Language Models (LLMs), prompt engineering, AI orchestration, and enterprise AI adoption practices
• Experience with Retrieval Augmented Generation (RAG) architectures, knowledge management solutions, document ingestion pipelines, and enterprise search capabilities
• Familiarity with vector embeddings, semantic search, knowledge retrieval, and enterprise content indexing
• Experience with process discovery, workflow mining, task mining, and business process intelligence platforms
• Experience with Epiplex, Zenerate, digital learning platforms, simulation tools, or digital adoption solutions
• Knowledge of banking operations, operational excellence, and business process transformation practices
• PMP, Agile, Scrum, Lean Six Sigma, or equivalent certifications preferred

Pay range: $71.88 - $79.88 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.