Senior User Experience Researcher

Job#: 3042702

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a Senior User Experience Researcher. For applicants who are interested in this opportunity, send your updated resume to .

Here are the details:

Position: Senior User Experience Researcher

Location: Remote

Project Duration: 5 months

Rate: Negotiable Bases on Experience

JOB DESCRIPTION

Our client is growing and looking for a Senior User Experience (UX) Researcher in the growing UX organization. The Senior UX Researcher will prepare research roadmaps, design and execute quantitative and qualitative UX research to identify new opportunities and improve our product, digital, web, and service-based experiences. The ideal candidate has a proven track record collaborating with cross-functional leadership (UX design, Content Strategy, product management, marketing management...) and wants to contribute to innovation through rigorous research and constant learning.

Responsibilities

Define the research roadmap based on business priorities and stakeholder needs

Nurture close working relationship with leadership: business, design and engineering stakeholders

Be the representative voice of UX research in high profile cross-functional meetings

Present to cross-functional leadership in high profile meetings

Seek feedback from manager and constantly focus on improvement

Lead innovation in process improvement, tools and methodologies

Collaborate effectively with other UX researchers on the team

Mentor UX researchers on collaborative projects.

Autonomous in conducting own research with and without partnering with other researchers

Lead medium-sized projects from end-to-end, being personally responsible for execution in all aspects.

Design large-scale surveys and analyze them, leveraging solid design of experiment and statistical expertise, including Qualtrics advanced features.

Design, moderate and analyze qualitative and mixed-method studies (e.g. interviews), remotely as well as in-person, with patients and HCPs

Work with vendors, and as well as personally conduct participant recruiting and compensation as needed

Complete report writing, create actionable recommendations, with best-in-class visualizations

Basic Qualifications

Master's degree or equivalent achievements in Mathematics, Engineering, Psychology, Human Computer Interaction, Human Factors, or related field required

5+ years of relevant experience in quantitative CX, UX, Human Factors, or Marketing/Customer Insights, with focus on product.

Strong desire to understand and improve the lives of People living With Diabetes.

Extensive experience with Qualtrics, including advanced features.

Demonstrable expertise in data visualization for business presentations and storytelling

Experience in surfacing research needs and driving the creation of research roadmaps with Product Management, Marketing and UX leadership to surface research needs and Strong background in design of experiment

Demonstrable experience in presenting to leadership

Experience with agile research as part of design sprints

Successful track record in a fast-paced collaborative culture with tight deadlines

Preferred Qualifications

5+ years experience with research in regulated medical spaces and/or on med-tech devices

Knowledgeable about diabetes

Strong expertise in statistical analysis

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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