Why This Role Stands Out
This hybrid role at BOQ offers a fantastic opportunity to shape customer journeys and drive impactful design strategies, leveraging your human-centered design expertise to influence key business decisions. You'll thrive here if you're a collaborative, insight-driven designer eager to lead innovation within a respected organization. Apply now to make your mark and grow your career!
Quick Overview
Job Description
BOQ Group is seeking a Senior Experience Designer to shape customer journeys across physical and digital channels. You will lead human-centred design across discovery, definition, ideation and validation, translating insights into service experiences and strategic recommendations.
You will collaborate with multidisciplinary teams, facilitate workshops, synthesize research and communicate clearly to senior leaders to influence priorities and investments.
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