Sales - Customer Service Representative - Integrated Supply

Job Description
Job Description
Sales - Customer Service Representative - Integrated Supply
Location: Kansas City, Kansas
Shift/Schedule: Full-time, day shift, Monday to Friday
Pay/Compensation: $23.00 to $25.00 per hour

About the Role
An established industrial supply distributor is hiring a Customer Service Representative for an onsite integrated supply program. You will be the go-to contact for plant customers ordering parts and supplies. This contract suits a service-minded professional who enjoys solving problems quickly.

Assignment Details
Contract assignment, 6 months with possible extension
Work setting: onsite
Openings: 1
Anticipated start: within the next two to three weeks
Core Responsibilities
Process customer orders, quotes and returns accurately
Answer product, pricing and delivery questions by phone and email
Source hard-to-find items through vendors and catalogs
Track open orders and follow up on late shipments
Maintain accurate records in the ERP system
Build strong relationships with onsite plant customers
Required Qualifications
2 or more years of customer service or inside sales experience
Proficiency with Microsoft Office and an ERP system
Clear phone and written communication skills
Strong follow-through and attention to detail
Able to work onsite at a customer facility

Preferred Qualifications
Industrial, MRO or safety products experience
SAP or Oracle ERP experience
Purchasing or procurement background
Prior work in a fast-paced distribution or industrial setting
Willingness to cross-train in receiving, shipping and inventory
Strong record of attendance and safe work habits
Work Environment
Clean, organized warehouse or storeroom setting
Safety-first culture with required PPE provided onsite
Steady workload with clear daily priorities
Regular standing, walking, bending and lifting
Supportive supervisors and a team-based environment
Who Thrives Here
Dependable workers who show up on time every day
Detail-minded people who take pride in accurate counts
Self-starters who keep busy without constant direction
Team players who help out wherever needed
People who follow safety rules without shortcuts
Anyone looking for steady, hands-on work
Benefits & Pay
Pay: $23.00 to $25.00 per hour
Consistent weekday schedule
Contract employment through The Employee Connect
Clear assignment dates with a possible extension
Fast, simple application and interview process
Dedicated recruiter support from application through assignment end
Screening Questions
How many years of customer service or inside sales experience do you have?

Which ERP or order systems have you used? Describe a time you resolved a difficult customer order issue. How to Apply
Apply today with your current resume. A recruiter from The Employee Connect will review your background, contact qualified candidates quickly, and walk you through next steps, including interviews, onboarding requirements and your start date. Please include your most recent experience, any licenses or certifications, and your availability so we can match you quickly.