Product/Device Management Analyst

Position Summary:

Title: Technician Standard III(IT Device & Product Management Analyst)

Duration: Long Term

Location: Washington, DC 20433-100% onsite

Note: This is role sits within the IT Device Experience and Insights Product team.

The ideal candidate has:

• Experience or knowledge working in a product environment or team
• Good problem-solving and analytical skills
• Knowledge or experience with Device Lifecycle management
• Polished written/verbal communication and presentation skills
• Experience owning deliverables part of larger strategic goals and objectives

Bonus skills:

• Data analytics
• SQL/ Python for analysis and ETL
• Dashboard/reporting tools
• Statistical analysis
• Pipelines
• IT asset management
• Logistics
• Lean principles
• TCO
• Vendor management
• User research
• Feedback collection
• Journey mapping
• User adoption
• Experience Management
• Experience Level Agreement (XLAs)
• Sentiment analysis
• UI/UX

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”