Social Media Specialist

This is a part-time hybrid role; three days per week, two days based in our Cramlington office (Mondays & Tuesdays), one day remote (fixed designated day).

We're Printed.com, a leading and rapidly growing online printer in the UK. Our team lives and breathes print, design, and business growth, always striving to help our customers succeed with creative, forward-thinking solutions.

About the role

We’re looking for a creative and proactive Social Media Specialist to join our marketing team on a part-time basis.

You’ll be working with the Social & Content Manager where you’ll support the planning and production of content across our social channels, helping to shape our social roadmap and content calendar.

This is a hands-on role, where you will focus on content ideas and production. You’ll support developing and creating content, including filming and editing short-form content for Tiktok and Instagram, aiming to drive our reach our engagement across the channels.

All equipment and software needed to create content will be provided, including a phone, gimbal, sound and editing software.

Key responsibilities

• Support the Social and Content Manager to plan, produce, and publish engaging social content that balances trend- led agility with longer term brand storytelling.
• Support the Social and Content Manager with planning the social media calendar across Instagram, TikTok, and LinkedIn.
• Work with Social and Content Manager to create high-quality, visually striking content that reflects Printed.com’s brand and products, including photography, reels, and video.
• Film and edit engaging social-first short-form assets for Instagram and TikTok, ranging from UGC-style product focuses to in-house staff content.
• Write copy that captures our tone of voice and tells authentic, relatable stories.
• Create trend-led designs using Canva to print & shoot to support engaging, on-brand social media content.
• Help to test different formats and content strategies, learning and understanding what resonates with our audience.
• Monitor community activity across the channels, replying to comments, messages and engaging with tagged posts or other relevant content within our community.
• Proactively outreach customers to obtain permission to feature their content across our social media channels.

What we’re looking for

• Naturally social-first, with an interest in emerging trends, creators and content formats.
• Creative and enthusiastic, with a willingness to share ideas, learn and get stuck in.
• Confident behind the camera, filming themselves and others and creating short-form content.
• Organised, reliable and comfortable taking direction and working through a range of tasks.
• Experience with Canva is a bonus, with confidence creating simple designs and print-ready assets to support social content and content creation.

Important information

• Part-time, permanent role, working 3 days per week.
• Based in our Cramlington office on a Monday & Tuesday.

Benefits

• 15 days holiday plus 8 days bank holidays
• Staff discounts & Friends and Family discounts
• Cycle to work scheme and Home & Tech Scheme, EV Scheme
• Breakfast and drinks provided
• Charity day per annum supported
• Summer and Christmas Parties
• Street food days
• Access to Perkbox
• Learning and development budget
• Quarterly social events
• Enhanced parental leave
• Employee referral scheme