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Full timeHealthcare

Hospital Operator

Tenet Healthcare CorporationPhoenix🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationPhoenix, United States
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Job description

SHIFT : Monday through Friday, 6:30 a.m.- 3 p.m.

To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service.

  • Operates the PBX answering incoming and in-house call requests. 
  • Responds to all emergency codes quickly and calmly with appropriate overhead paging. 
  • Contacts patients for an address update as indicated by Supervisor. 
  • Reviews updates in the communication book and initial memos. 
  • Inventories contents of safe at the beginning of each shift in the presence of a security guard. 
  • Assigns loaner beepers and programs new beepers. 
  • Ensures courteous and professional dialog with all customers.
  • Other related job tasks or responsibilities as assigned
  • Minimum Requirements
    • Special Skills: 
      • Must be able to react quickly and calmly to emergency situations and work without direct supervision. 
      • Must possess good interpersonal skills. 
      • Must exude excellent communication skills including proper phone etiquette.
    • Education: High School Diploma or equivalent GED.
    • Experience: On the job training.
  • Preferred Requirements
    • Experience: Previous switchboard or telephone experience.

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