Field Service Technician

Our client is looking for a Field Service Technician for a 2-month contract in Rapid City, SD 57701.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 2 months
Required Skills & Experience

• 1-2 years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiarity with the ticketing system.
• Lexmark certifications and experience.
• Previous Field Service and/or Desktop, POS, printer Break/Fix experience
• Excellent technical troubleshooting and customer service skills
• Excellent customer service skills and ability to communicate verbally, in writing, and electronically.
• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
• Active driver's license.
• CompTIA A+

What You Will Be Doing

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information, including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, and orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.