Contact Center IVR Concepts------Saint Johns, FL-or Any location is fine ---Onsite

Contact Center IVR Concepts
Work Location: Saint Johns, FL-or Any location is fine ---Onsite

Must have skills:
Amazon connect
LLM
Python, Lambda

Detailed Job Description:
Design, build, and support Contact Center solutions, with a strong focus on cloud-based customer experience platforms.
Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities.
Collaborate with cross functional teams to deliver scalable, secure, and high performing contact center solutions.
Amazon Connect, Python, Lambda, LLM Assisted NLU

Minimum years of experience: 10+ years

Top responsibilities
Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities




Sirisha N
Sr IT Analyst
Humac Inc.