Product Owner

Senior Product Manager – UX / Digital Services / Digital Platform | London London – Hybrid, 2 days per week<br />Rate: £700 PD Circa (Inside IR35)<br />Duration: 6 months<br />Overview<br />An excellent opportunity has arisen for a an experienced Product Manager to take ownership of our clients user-facing digital services.

This is an excellent opportunity for a Product Manager who enjoys working on complex, high-impact digital products and balancing user needs with technical, governance and regulatory requirements.

Role and Responsibilities Own the product vision, definition and roadmap for user-facing digital services<br />Develop and maintain an outcome-focused product roadmap based on user research, service data and organisational priorities<br />Lead discovery activity to understand user problems, test ideas and shape solutions<br />Translate user and business requirements into clear problem statements, user needs, acceptance criteria and prioritised backlog items<br />Work closely with Engineering, Service Design, UX and User Research throughout the product lifecycle<br />Define product success measures and monitor service performance against agreed outcomes<br />Lead and contribute to Agile ceremonies including sprint planning, stand-ups, demos and retrospectives<br />Work with governance, legal and approval teams to simplify complex application and approval journeys<br />Ensure services meet accessibility, security, identity, audit and wider platform requirements<br />Manage senior stakeholders across internal teams, external partners and the wider digital ecosystem<br />Work with third-party suppliers and contractors to ensure delivery meets agreed product and quality standards<br />Skills and Experience Proven experience as a Product Manager delivering user-facing digital services within a multidisciplinary Agile environment<br />Strong experience owning product roadmaps from discovery through to delivery<br />Excellent understanding of user-centred design and product discovery<br />Experience using user research, analytics and service data to inform product decisions<br />Strong backlog management, prioritisation and requirements definition skills<br />Experience managing complex stakeholder groups and conflicting priorities<br />Comfortable working within technically complex or highly governed environments<br />Strong analytical, communication and decision-making skills<br />Experience within health, government, public sector or regulated digital services would be advantageous<br />Previous experience working to GDS Service Standards or through service assessments would be highly desirable<br />Experience of digital services involving governance, approvals or regulatory workflows would also be beneficial