Quick overview
Job description
Show apartment homes to prospective residents, respond to inquiries, support local marketing, and guide applicants through leasing and move-in processes. Coordinate resident appointments and events while working with the neighborhood manager and maintenance team to support a positive resident experience.
Responsibilities
- Conduct apartment tours for prospective residents.
- Respond to prospect and resident phone calls and emails.
- Maintain current knowledge of pricing, specials, and leasing options.
- Schedule resident appointments to discuss renewals and leasing options.
- Complete lease applications, agreements, and move-in paperwork.
- Inspect units before move-in and report grounds or maintenance concerns.
Required Skills
- Apartment leasing
- Real estate sales
- Apartment touring
- Lease application processing
- Lease agreement preparation
- Prospect follow-up
- Resident appointment scheduling
- Pricing and specials management
- Customer relationship management
- Computer operation
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