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Mainframe Operator (Incident Manager)

The Evolvers GroupPontiac, MI🇺🇸United StatesPosted Oct 6, 2026

Why This Role Stands Out

This hybrid role at The Evolvers Group offers a fantastic opportunity to hone your incident management and mainframe operations skills while contributing to critical IT infrastructure. If you excel in fast-paced environments, possess strong communication abilities, and are adept at monitoring complex systems, you'll thrive in this impactful position. Apply today to join a reputable company and grow your career!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Pontiac, MI, United States
Posted
4 days ago
Triage

Job Description

We are seeking a Mainframe Operator to function as a Level 1 Incident Manager for critical incidents/events relating to various IT technologies. Quickly create, escalate, triage, and track customer technology-related incidents. Excellent communication skills are necessary to collaborate with IT staff, customers, and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services. Monitors mainframe control consoles, periodically checking system performance. May assist with the review/validation of mainframe job control language. Performs deliveries as assigned and must be able to lift 50 pounds.

 

Required Qualifications:

  • Experience as a Mainframe Operator / Incident Manager
  • Experience with Microsoft Teams (Minimum 5 Years)
  • Experience utilizing graphical monitoring systems tracking availability and status of infrastructure connectivity, assets, and services.
  • Experience with monitoring mainframe control consoles, periodically checking system performance.
  • Experience with reviewing/validation of mainframe job control language.
  • Can lift 50 lbs.
  • Excellent communication skills

 

Environment:

  • Microsoft Teams
  • What’s Up Gold
  • Pingdom
  • PRTG
  • IBM Mainframe

 

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