Why This Role Stands Out
Leverage your bilingual skills to provide crucial technical support and grow your IT expertise within a reputable company. If you excel at problem-solving and enjoy a collaborative environment, this long-term opportunity is an excellent step in your career. Don't miss out on the chance to make a real impact!
Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Conyers, GA, United States
Posted
1 week ago
Active Directory
Job Description
Title: HELP DESK ANALYST (MUST BE BILINGUAL, SPANISH/ENGLISH)
Location: Conyers, GA 30013(Onsite)
Durartion: Long Term
Location: Conyers, GA 30013(Onsite)
Durartion: Long Term
Skills:
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA's until resolved.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Bilingual - Spanish/English
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA's until resolved.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Bilingual - Spanish/English
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