Product Management Specialist

Your new company Our client is a leading technology organisation that develops a widely adopted Software-as-a-Service (SaaS) platform used by enterprise organisations to manage visitors, contractors and workforce access across complex operating environments.Established as an early entrant in its market, the product has built strong brand recognition and is trusted by customers operating across multiple sites and locations. Backed by a global technology organisation, the business combines the stability and investment of a large enterprise with the agility, innovation and customer focus typically associated with successful product-led technology companies. With a collaborative culture and a strong commitment to customer-driven product development, this is an opportunity to join a business where your work will directly influence product direction and customer outcomes.

Your new role

As a Product Manager, you will play a key role in shaping the future direction of a market-leading SaaS platform. Working closely with Product Owners, Product Managers, UX Designers, Engineering Leaders, Marketing and Sales Enablement teams, you will help identify customer pain points, translate feedback into meaningful product opportunities and contribute to roadmap planning and delivery. This role is ideally suited to someone who enjoys understanding customer problems and turning insights into practical solutions.

Key responsibilities include:

• Gathering and analysing customer and stakeholder feedback to identify product opportunities
• Translating customer needs into prioritised roadmap initiatives
• Supporting product strategy and roadmap planning activities
• Working closely with UX and Engineering teams to define user-focused solutions
• Managing competing priorities and influencing stakeholders across the business
• Contributing to backlog management, release planning and feature prioritisation
• Participating in product discovery and solution design workshops
• Collaborating with internal teams on product launches and customer communications
• Monitoring product performance and supporting continuous improvement initiatives
• Helping drive customer adoption, satisfaction and overall product outcomes

What you'll need to succeed

To be successful, you will bring experience working in a Product Management or similar product-focused role within a SaaS or software environment. You will be a strong communicator and problem solver who is passionate about understanding customer challenges and influencing product direction through evidence-based decision-making.

You will ideally possess:

• Previous experience in Product Management, Product Ownership or related roles
• Experience working within SaaS, software or digital product businesses
• Strong customer discovery and Voice of Customer experience
• Demonstrated ability to turn customer insights into product priorities
• Experience working closely with Engineering and UX teams
• Strong stakeholder management and influencing skills
• Experience prioritising competing business and customer demands
• Knowledge of Agile product development methodologies
• Experience using tools such as Jira and Confluence
• Commercial awareness and a customer-first mindset
• Excellent written and verbal communication skills

Exposure to enterprise software, workflow platforms, workplace technology, compliance systems or broader B2B SaaS products would be highly regarded.

What you'll get in return

You'll work for a highly respected organisation and contribute to a platform used by customers across multiple industries. You'll work alongside experienced product professionals. You'll also influence product direction in an environment where customer feedback, innovation and continuous improvement drive decision-making. In return, you'll receive $80 per hour + Super and work from an Adelaide CBD office with opportunities to work from home twice a week.