Why This Role Stands Out
Lead a dedicated team of service technicians at a reputable industry leader, where you'll develop your leadership skills while ensuring exceptional customer service and operational excellence. This role is ideal for someone with a strong automotive background and a passion for team development, offering a chance to significantly impact daily operations. Take this opportunity to grow your career with a company known for its commitment to quality and employee dedication.
Quick Overview
Job Description
Teamleitung (m/w/d) Service Monteure | Mannheim, Germany | On-site
We're hiring for a leading expert in vehicle glass repair and replacement in Germany, known for its commitment to safety, reliability, and high-quality standards across its extensive network of service centers. This is an opportunity to join a company that values its employees and strives to make a difference with exceptional dedication.
The Role
- Lead a team of service technicians, overseeing daily operations and ensuring adherence to company standards.
- Manage the repair and replacement of vehicle glass, including the calibration of advanced driver-assistance systems.
- Provide excellent customer service, from initial contact through to vehicle handover.
- Handle administrative tasks such as invoicing, managing customer funds, and order processing.
- Implement quality assurance measures and manage inventory and audit-relevant standards.
What You'll Need
- Completed vocational training in a trade, with a preference for experience as an automotive master technician, mechatronics technician, mechanic, or bodywork specialist.
- Willingness to obtain or already possess the relevant operating manager qualification.
- A valid Class B driver's license and strong German language skills.
- Proficiency in PC use and comfort with administrative duties.
- A customer-centric approach with excellent communication and interpersonal skills.
- A collaborative spirit, with the ability to work independently and foster trust within the team.
What's On Offer
- Competitive starting salary with attractive bonuses and allowances.
- Generous annual leave and opportunities for additional special leave.
- Various mobility benefits, including vehicle or bike leasing options.
- Support for work-life balance, including company-sponsored sports and family assistance programs.
- Opportunities for professional development and career advancement within the organization.
Apply via Haystack today!
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