Customer Sales Advisor

Customer Sales Advisor

About You:

Do you want a structured career path within a company that offers career development and growth? Do you wish to further develop your sales and customer services skills? If so, please read on

We are looking for a confident team player who has high standards and the ability to provide exceptional customer services and sales support.

The role involves working as part of a small team and dealing with inbound enquiries (can be Face to Face, Telephone or Email) from customers who are looking to use self-storage services, listening to their specific needs and matching them to the best solution for their needs. Full training is provided in the role, but we are looking for candidates who are friendly, enjoy speaking to people and have a solutions focused approach.

The ideal candidate likes variety and has effective communication skills and interpersonal skills. The role requires someone who is organised, self-motivated, and can manage their time effectively.

Company Benefits:

• New Store Bonus + Generous End of Year Bonus
• 40 hours, working a day shift pattern to cover the opening hours of the store. Stores are open 7 days a week, including bank holidays, so there will be weekend working required at times (working 5 days out of 7 each week).
• 30 days holiday, which includes Bank Holidays.
• Contributory pension scheme.
• Private medical insurance after qualifying period, and subject to eligibility.

Additional Benefits:

• Staff discount on storage and retail products.
• Perkbox - employee 'free perks scheme, which includes discounts on many high street retailers, cinema tickets, and much more.
• Training and development programme.
• Additional benefits after qualifying period, including: a day off and gift for your birthday, Christmas hamper, length of service award and a generous maternity and paternity package

What you ll do

Sales and Customer Service

• Convert sales and help customers make informed decisions
• Achieve sales targets by maximising sales opportunities
• Provide outstanding customer service, always keeping our values in mind

Administration

• Handle new enquiries, complete contracts and chase debts
• Liaise with the removals contractor when required, use the removals calendar

Banking and Petty Cash

• Reconcile cash, credit card, Direct Debit and BACS payments
• Complete petty cash float checks daily

Site Maintenance and hygiene

• Take pride in the site and maintaining excellent standards

This is a wonderful opportunity to work for a truly innovative and people focused employer who offer the highest levels of service in the industry. The role offers a great opportunity for long term progression, as well as the security of working for a company who are still growing and expanding and have aspirations to become a market leader.

This role offers an immediate start and fully paid and expensed training. Apply now for immediate consideration.