Customer Service Representative - Temporary

SutherlandHouston, TX🇺🇸United StatesPosted Sep 17, 2026

Why This Role Stands Out

This remote Customer Service Representative role offers valuable experience in a dynamic support environment, allowing you to hone your communication and problem-solving skills while assisting families and schools. If you're an enthusiastic individual with a passion for helping others and strong attention to detail, you'll thrive in this opportunity to make a real impact. Apply today to join the Sutherland team and gain practical experience in a flexible, work-from-home setting.

Quick Overview

Seniority

Junior

Employment type

Full Time

Work mode

Remote

Location

Houston, TX, United States

Posted

4 weeks ago

Microsoft Office

Job Description

Can you deliver exceptional service to customers who call in looking for answers to questions? Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?

Join Us.

Temporary position- 6 month contract
In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.

Excellent verbal and written communication skills; strong multitasking abilities
Fluency in English
Drive to solve problems and meet goals
Familiarity with Microsoft Office tools
Experience in customer service
Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.