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Full time
Customer Service
AE

International Inbound voice Associtate & Sr Associate

Adeeba e Services Pvt. Ltd.Kolkata, WB🇮🇳IndiaPosted 20 Dec 2016

Why This Role Stands Out

Grow your career in international customer service with Adeeba E-Services, a reputable company known for its commitment to client satisfaction. You'll develop valuable technical support and sales skills while working with a supportive team and enjoying competitive compensation with lucrative incentives and loyalty bonuses. This role is ideal for experienced outbound tech professionals looking to excel in an inbound international environment.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Kolkata, WB, India
Posted
9 years ago
Technical Support

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Role: -

Experienced Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.
Leaves: Rotational offs
24 paid leaves+b'day leave+comp offs

Shift timing : (8:30pm to 6:30am)
Contact:Rima (HR)@7686839463

All your information will be kept confidential according to EEO guidelines.

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