IT Manager (Infrastructure)

Description
Robert Half is seeking an experienced IT Infrastructure Manager for our partner in the Madison area. This role will lead a team responsible for enterprise infrastructure, systems, networking, and security operations. This role combines people leadership with technical oversight, making it a strong fit for someone who enjoys developing technical teams, improving operational processes, and helping drive infrastructure strategy.
Reporting to the Director of IT Infrastructure, this individual will oversee day-to-day operations, support key technology initiatives, and serve as a senior escalation point for complex infrastructure and security-related issues. While remaining technically engaged, the primary focus of the position is leadership, team development, operational excellence, and execution.
Key Responsibilities
Team Leadership & Operations

• Lead, coach, and develop a team supporting network, systems, and security operations
• Manage hiring, employee development, performance management, and workload planning
• Establish priorities, balance operational support with project work, and ensure successful delivery of team objectives
• Foster a culture of accountability, collaboration, continuous improvement, and knowledge sharing

Infrastructure & Technical Oversight

• Provide technical leadership across enterprise infrastructure, networking, systems administration, and security operations
• Act as the senior escalation point for complex incidents and critical production issues
• Guide architectural decisions and infrastructure improvements
• Promote automation, standardization, and best practices throughout the environment

Security & Compliance

• Partner with the team to maintain a secure and reliable infrastructure environment
• Support security operations, incident response, business continuity, and disaster recovery planning
• Contribute to regulatory and compliance initiatives, including HIPAA, SOC 2, and NIST-aligned practices

Project & Vendor Management

• Lead infrastructure projects from planning through implementation
• Collaborate with business and IT stakeholders to prioritize initiatives and communicate progress
• Manage relationships with key technology vendors and service providers
• Assist with budgeting, procurement, and strategic technology planning

Process Improvement & Automation

• Drive operational efficiency through automation and infrastructure modernization
• Support the use of scripting, infrastructure-as-code, and DevOps practices where appropriate
• Ensure documentation, monitoring, change management, and operational standards remain current and effective

Requirements

• 7+ years of experience in infrastructure, systems, networking, or related IT disciplines
• Previous experience leading, mentoring, or managing technical teams
• Strong understanding of enterprise infrastructure, including servers, networking, security, and cloud technologies
• Experience supporting production environments and managing operational priorities
• Ability to communicate effectively with both technical and non-technical stakeholders
• Experience with incident management, business continuity, and operational best practices

Preferred

• Experience with Linux and Windows-based infrastructure environments
• Exposure to automation, scripting, DevOps, or infrastructure-as-code practices
• Familiarity with cloud platforms such as AWS
• Experience supporting compliance frameworks such as HIPAA, SOC 2, or NIST
• Relevant technical certifications are a plus

Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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