Why this role stands out
You will drive significant growth for OBI's B2B sector by actively acquiring and nurturing relationships with trade professionals, contributing to a leading European DIY store's success. This hybrid role is perfect for ambitious sales professionals eager to develop their expertise in customer acquisition and account management within a supportive and reputable company. Embrace this opportunity to shape the future of home improvement for professional clients!
Quick overview
Job description
Sales Specialist, Trade Customer Focus | Munich, Germany | Hybrid
This employer is one of Europe's largest and best-known home improvement retailers, with a significant presence across Germany and other European countries. Their vision is to be the go-to destination for all home-related projects and needs in Europe, driven by their philosophy that "Everything is achievable." They foster a passionate, supportive, and collaborative culture where employees are encouraged to stand together and support one another.
The Role
- Actively acquire new B2B customers and serve as the primary point of contact and expert for existing corporate clients within the store.
- Cultivate and expand relationships with existing trade customers (e.g., craftsmen, caretakers), aiming to increase "heyOBI Profi" sales through active outreach.
- Drive revenue growth in the B2B sector through targeted new customer acquisition, reactivation of existing accounts, and effective product sales.
- Manage and report on sales performance using defined key performance indicators, including weekly new customer acquisition, customer activity rates, and specific sales targets.
- Oversee order management, including creating quotes and orders, coordinating product procurement, and proactively offering OBI services like delivery and equipment rental.
- Handle administrative tasks such as product preparation in-store, managing reservations and pickups, and processing customer complaints.
- Plan and execute in-store customer events, such as trade breakfasts or regular meetups.
- Collaborate closely with colleagues across all store departments to ensure seamless customer support.
What You'll Need
- Completed vocational training as a sales professional or retail clerk, or several years of experience in sales, retail, or trade.
- Previous B2B sales experience is highly desirable.
- Good product knowledge and understanding of effective product placement.
- Proficiency with PC applications and standard software.
- Excellent communication and negotiation skills in both written and spoken German.
- A customer-centric approach with the ability to engage openly with people and persuasively sell products.
What's On Offer
- Competitive salary aligned with the retail collective agreement, plus holiday and Christmas bonuses.
- Generous leave allowance, with six weeks of annual holiday and the option for an additional two weeks.
- Employee discount on purchases.
- Performance-based bonuses when store sales targets are met.
- Extensive training and development opportunities through the OBI Academy.
- Optional company bike scheme and a smartphone for business and private use.
- Opportunity for a sabbatical of up to six months.
- Additional benefits including capital-forming contributions, company pension scheme, and occupational disability insurance.
Apply via Haystack today!
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