Quick overview
Job description
Join Novotel London Bridge, a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
We are currently looking for a Hotel Administrator.
As an administrator you will undertake a multi-faceted role that encompasses the co-ordination and collection of financial information and a variety of secretarial and general administration functions.
- To carry out a variety of secretarial and general admin functions such as stationary supplies, incoming and out going mail, filing, preparation of monthly management reports
- To register all invoices, distribute them to the relevant Head of Department, chase city ledgers and liaise with the Accounts department in the head office
- To supervise the collection of financial information required by the regional account's office.
- To distribute incoming financial information.
- Liaise and communicate with all Departmental managers
- Daily Banking – Full control of the daily revenue reconciliation and banking – Liaising with HO regarding all discrepancies and regulations within Balance sheet, Including but not limited to Tesco vouchers, Sundry Debtors/Creditors & Chargebacks.
- Afternoon tea bookings reconciliation.
- Organisation and Time Management – Ability to manage multiple administrative tasks, prioritise workload and meet deadlines.
- Communication Skills – Excellent verbal and written communication when dealing with guests, colleagues, suppliers and management.
Attention to Detail – Accuracy when handling documents, reports, invoices, records and data entry.
IT Skills – Good knowledge of Microsoft Office (Word, Excel, Outlook) and hotel management systems.
Problem-Solving – Ability to identify issues, find solutions and work independently.
Numerical Skills – Confidence handling invoices, payments, expenses and basic financial reports.
Adaptability and Flexibility – Ability to manage changing priorities and work in a fast-paced hotel environment.
Multitasking – Ability to manage several responsibilities efficiently while maintaining accuracy.
Great talent deserves great rewards so would love to offer you:
* Training and development
* Discount card to be used in Accor hotels worldwide
* Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
* Meals on duty
* Uniforms and dry cleaning
* Recommend a friend scheme
* Employee Advisory Service
And the list goes on....
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