Quick overview
Job description
Brand Specialist | Tatcha | Multiple Locations | London
The Opportunity We're looking for a passionate and customer-focused
Brand Specialist to join our dynamic field sales team. Representing
Tatcha
, the modern Japanese luxury skincare brand inspired by timeless beauty rituals you'll inspire customers with expert product knowledge and exceptional service. This role is a
Full-Time London-based role, working across multiple retail locations.
What You'll Do- Deliver exceptional customer experiences through personalised consultations and expert product recommendations. Achieve sales targets and KPI objectives, contributing to the continued growth of the brand. Build trusted, lasting relationships with retail teams and store managers. Educate and coach store teams, building their confidence in our brands and products. Support product launches, in-store events, and brand activations. Maintain high standards of brand presentation and execution across your territory.
Share feedback and insights to help enhance the customer experience and drive business performance. Who You Are- Passionate about delivering outstanding customer experiences. Adaptable and proactive, with a willingness to support wherever the business needs you most. Flexible and willing to travel across multiple locations and work weekends, including three Saturdays per month. A natural ambassador for luxury beauty, with a genuine passion for skincare and connecting with customers. Qualifications- Previous experience in the beauty industry and a retail environment.
Experience working with Sephora or a department store environment would be an advantage. Excellent communication and interpersonal skills. A natural ambassador for luxury beauty, with a genuine passion for skincare and connecting with customers. What we offer- Generous staff discount across our brands. Competitive salary & commission. Access to Vitality Private Healthcare Insurance.
As an equal opportunities’ employer, Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18 is committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff.
From application to interview, we place inclusion at the heart of all we do. In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Unilever Prestige Hub Brands/Tatcha/Murad//Living Proof/K18.
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