Application Support Analyst

Applications Support Analyst


A fantastic opportunity has arisen for a Applications Support Analyst to join our Southampton/Jersey based law firm on a permanent basis.


Applications Support Analyst


Summary:

To drive business improvement and operational efficiency by analysing business requirements,
identifying technology-enabled solutions, and ensuring the successful delivery and adoption of systems, processes, and digital capabilities that support the firms Corporate Services business strategic objectives.


Applications Support Analyst


Key Responsibilities:

* Provide support activities on the applications for the Corporate Service business.

* Delivering workflow automation, system integrations, dashboard development, reporting
solutions and data visualisation to improve business outcomes.

* Troubleshoot technical issues and respond to requests for support when required. Analyse
root causes of common and recurring issues and propose permanent solutions.


Applications Support Analyst


Attributes/Skills:

* Multiple years' experience in providing application support and development working with SQL.

* Working knowledge of using Microsoft Power Automate and Power BI to provide automation workflows & dashboards.

* Experience in data transformation and manipulation using SQL would be advantageous.


Applications Support Analyst

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business