Temp IT Support / Infrastructure Engineer - NIGHT SHIFT

IT Service Desk Engineer - Night Shift Belfast | Temp Contract for 3 weeks | £18.86 per hour I'm recruiting an IT Service Desk Engineer for an immediate-start, three-week contract with an established technology services client in Belfast, during a transitional period. This is an opportunity for a capable IT support professional who is confident working independently, handling incoming calls and managing technical support tickets for an international financial-services customer base. You'll be supporting predominantly US-based financial clients, including stock traders and financial professionals, where responsive and reliable IT support is essential to their day-to-day operations. Contract Details Rate: £18.86 per hour Location: Belfast Duration: 3 weeks Working hours: Monday-Friday, 1am-10am Start: Immediate The Role Taking incoming IT support calls from US-based financial-services customers. Picking up, investigating and resolving technical support tickets. Troubleshooting Microsoft 365 issues, including Outlook, Exchange, Teams and OneDrive. Supporting user access, authentication and general Windows issues. Managing incidents, prioritising requests and maintaining accurate ticket records. Providing professional and reassuring support to users in a fast-paced financial environment. Taking ownership of issues and using initiative to troubleshoot and resolve problems independently. What We're Looking For Previous experience in an IT Service Desk, IT Support or Technical Support position. Strong practical Microsoft 365 troubleshooting experience. Confident telephone manner and excellent communication skills. Good problem-solving ability and technical judgement. Someone proactive, dependable and comfortable working with limited supervision. Experience supporting financial-services environments would be advantageous. This role would suit an experienced IT support professional who is happy taking responsibility, thinking on their feet and getting issues resolved without constant supervision. Interested? Available immediately and interested in a short-term contract? Apply now with your CV and I'll be in touch to discuss the opportunity. Why work with me? I've placed hundreds of IT contractors over recent years, with the vast majority securing extensions or permanent opportunities. I take a hands-on, honest approach to recruitment, building relationships with both candidates and clients and providing ongoing support throughout assignments. I'm proud to have built my business through repeat business and referrals, supported by dozens of recommendations and positive online testimonials. Apply to share your CV and I'll be in touch to discuss the opportunity. Skills: M365 Intune AD Azure SharePoint Teams Benefits: Work From Home

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