Service Technician I

Service Technician I | Avon, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions known for protecting, connecting, and optimizing businesses globally. With a strong presence in 40 countries, this organization is dedicated to making the world a safer place through an unparalleled client experience powered by advanced technology and a knowledgeable team. They offer a comprehensive portfolio of video, access, intrusion, fire, and integrated systems, serving a broad range of long-term clients.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues both individually and as part of a team.
• Execute preventative maintenance tasks to maximize system availability and identify potential faults.
• Perform routine configuration changes, such as managing user permissions and application settings.
• Document all system modifications accurately within a digital change control system.
• Conduct pre-deployment testing for all upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, problem-solving abilities, and time management skills.
• A C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.

What's On Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a 60% match up to 6% of salary.
• Paid time off for vacation, holidays, and sick days.
• Company vehicle, laptop, and cell phone.
• Paid company training and educational assistance.

Apply via Haystack today!