Quick overview
Job description
We're searching for a Provider Contracts Manager, someone who works well in a fast-paced setting. In this position, you'll handle the analysis, completion, implementation and ongoing follow-up of primary care, specialist and ancillary provider contracts, while developing and maintaining positive relationships with providers and internal customers. You'll interact daily with attorneys, directors, managers and peers, and will manage and complete major departmental projects, including recommending project plans.
Think you've got what it takes?
Job Duties & Responsibilities
• Identifies providers who are eligible for participation in the provider network and who meet network and member needs
• Conducts face-to-face and telephonic outreach to providers to initiate and follow up on contracts and credentialing materials
• Ensures the provider contracting process is conducted in accordance with departmental policies, procedures and regulatory requirements
• Reviews managed-care contracts and ensures language and rates are within established parameters and guidelines
• Facilitates the credentialing process for new providers and ensures contracts are executed by both parties and filed appropriately
• Serves as a subject matter expert for provider contract configuration within the claims payment system
• Serves as a subject matter expert on provider contract templates and responds to requests for contract interpretation
• Prepares documentation needed for RFPs, readiness reviews, regulatory audits and other contractual audits
• Develops and maintains standard pricing grids, fee schedule crosswalks and reports to monitor contract performance
• Attends weekly meetings with the manager to discuss the status of projects and contracting efforts
• Communicates provider trends to management in a timely manner
• Completes ad hoc reports and projects within assigned deadlines
Skills & Qualifications
• High school diploma or equivalent, required
• 4 years of applicable health care experience in a contracting, provider relations, business development or provider business office role, required
• Bachelor's degree, preferred
• A bachelor's degree may substitute for a portion of the required experience
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