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Recently postedFull timeEngineering

Field Service Engineer

MTrec RecruitmentGateshead, Tyne & Wear🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationGateshead, Tyne & Wear, United Kingdom

Job description

MTrec’s new career opportunity

Our client are specialists in their industry sector.

They are looking to recruit a Field Service Engineer on a permanent basis. If you have experience servicing generators, this role could be ideal for you.

The Job you’ll do

  • As a Field Service Engineer, you’ll play a vital role in ensuring generators and equipment operate at peak performance.
  • Reporting to the Depot Foreman, you’ll spend approximately 80% of your time in the field, servicing client sites, and 20% in the depot, supporting maintenance and repair tasks.
  • This role offers a mix of hands-on technical work, problem-solving, and customer interaction, with the chance to work independently and as part of a collaborative team.
  • Service and maintain generators both on-site and at the depot.
  • Diagnose and troubleshoot issues in control panels and AC/DC electrical systems.
  • Perform mechanical and electrical repairs to ensure equipment reliability.
  • Synchronise generator systems for seamless operation.
  • Participate in an on-call rota, (to include some bank holidays)
  • Communicate professionally with customers to deliver exceptional service.
  • Complete daily vehicle checks and maintain accurate service records (e.g., service sheets, pre-delivery inspection forms).
  • Adhere to & uphold company health and safety standards at all times.

About You

  • An NVQ in Plant Maintenance, Mechanical Engineering, or equivalent qualification.
  • Experience in the generator, plant hire, or similar industry.
  • A full UK driving license (held for at least 3 years).
  • Strong prioritisation skills to meet weekly service schedules.
  • Ability to work independently and collaboratively with minimal supervision.
  • Excellent communication skills to engage with customers and colleagues.
  • A commitment to delivering outstanding customer service.
  • A forklift license is a plus (training provided if needed).

The Rewards and the Benefits

  • Permanent job
  • Competitive salary

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