Enterprise Project Manager (W2)
Quick Overview
Job Description
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Enterprise Project Manager (Interim Executive Director)
Location: Columbia, SC
Duration: 9 Months
W2 Only
Scope of the project:
The Division requires an experienced executive leader to provide immediate organizational stabilization and transformational leadership during a period of significant departmental change. The department is currently experiencing organizational, operational, and cultural challenges that require decisive leadership, objective assessment, and rapid implementation of corrective actions before recruiting a permanent Executive Director.
This interim assignment is intended to serve as a transformational leadership role focused on establishing accountability, rebuilding organizational culture, improving operational effectiveness, aligning resources with institutional priorities, and implementing sustainable management practices. The successful candidate will be empowered to make difficult organizational decisions necessary to position the department for long-term success and ensure a smooth transition to permanent leadership.
Over a 9–12 months engagement, the Interim Executive Director will lead a comprehensive organizational transformation initiative that includes:
- Utilize results from a comprehensive assessment of organizational structure, staffing, leadership effectiveness, operational processes, and service delivery in planning and enacting organizational changes.
- Using the comprehensive assessment, further identify organizational barriers, cultural issues, and operational inefficiencies impacting performance, and execute an organizational transformation and culture improvement plan.
- Restructure reporting relationships, staffing models, and operational responsibilities as necessary.
- Address performance management issues through coaching, corrective action, reassignment, or separation, when appropriate and in accordance with Client policies.
- Restore accountability, professionalism, customer service expectations, and operational discipline throughout the department.
- Improve collaboration with campus partners and Client stakeholders.
- Establish governance, communication, and decision-making processes that support long-term success.
- Stabilize departmental operations while maintaining continuity of critical IT services.
- Document organizational recommendations, operational procedures, strategic priorities, and transition plans for the incoming permanent Executive Director.
- Recruit, mentor, and prepare internal leadership where appropriate to support long-term organizational success.
Success will be measured by demonstrable improvements in organizational culture, employee accountability, operational performance, customer satisfaction, governance maturity, and departmental readiness for permanent executive leadership.
Daily duties / responsibilities:
- Provide executive leadership for all departmental operations.
- Supervise managers, supervisors, and professional staff.
- Establish performance expectations and monitor organizational outcomes.
- Make timely personnel, operational, and resource allocation decisions.
- Lead organizational change initiatives and culture transformation efforts.
- Address employee relations issues in partnership with Human Resources.
- Evaluate organizational effectiveness and recommend structural improvements.
- Develop and monitor departmental priorities and performance metrics.
- Collaborate with division leadership, client administration, and campus stakeholders.
- Manage departmental budgets and strategic resource allocation.
- Ensure compliance with client policies, security standards, audit requirements, and regulatory obligations.
- Remove organizational obstacles that inhibit productivity, innovation, and collaboration.
- Provide executive-level reports and recommendations to senior leadership.
- Develop succession planning and transition documentation for permanent leadership.
Required skills (rank in order of importance):
- 3+ years of experience with Executive organizational transformation and change management
- 3+ years of experience leading organizational restructuring and culture change
- 3+ years of experience with Executive leadership of large, complex technology organizations
- 3+ years of experience with personnel management, coaching, and performance accountability
Preferred skills (rank in order of importance):
- Experience leading organizational turnaround initiatives
- Experience rebuilding organizational culture following periods of instability
- Experience implementing governance and operational maturity frameworks
- Experience managing organizational change in higher education
- Enterprise IT strategy development
- Experience working with executive leadership, governing boards, and cabinet-level administration
- Knowledge of network operations, project management, change management, and enterprise network architecture and engineering
- Experience supporting audit remediation and risk management initiatives
Required education/certifications:
Requires a bachelor’s degree and 8 or more years of experience, which may be substituted by an equivalent combination of certification, training, education, and/or experience.
Skills
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