Jr. Business Analyst

Title: Jr. Business Analyst

Location: Philadelphia, PA Hybrid

Duration: 12 Months Contract

Job Description:

Terms of Employment

• W2 Contract, 12 months
• This position is hybrid (Tues, Wed and Thurs at Philadelphia, PA)
• The office is located in Philadelphia, PA.

Overview

• Our client is seeking Six(6) Jr Business Analysts to join their team and assist in the daily analysis of customer accounts for dispute resolution. This role is a vital liaison between business needs and IT solutions, gathering and interpreting data to provide actionable insights. The Jr Business Analyst will work under the guidance of a senior analyst and will be involved in various project lifecycle activities to ensure alignment with organizational goals.

Responsibilities

• Gather and document business requirements by collaborating with stakeholders through interviews, workshops, and surveys.
• Create and maintain comprehensive documentation, including use cases, process flow diagrams, and user stories.
• Analyze data to identify trends and patterns that can drive business decisions.
• Assist in creating data models and defining data requirements for reporting.
• Evaluate existing business processes and propose solutions for improvement.
• Facilitate communication between technical and non-technical stakeholders.
• Assist project managers with creating project plans, timelines, and status reports.
• Aid in the development of user documentation, training materials, and guides.
• Provide support to end users during and after implementation.

Required Skills & Experience

• High School Diploma
• 1-5 years of experience in a related field
• Strong analytical and problem-solving skills
• Customer service experience
• Ability to multitask
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
• Adaptability and a willingness to work in a dynamic environment
• Time management and organizational skills
• Attention to detail

Sincerely,

Preetam Raj

Lead Technical Recruiter

nTech Workforce Inc.

D: EXT: 726

E: