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Full timeManufacturing

Service Technician I

Securitas TechnologyEast Berlin, CT🇺🇸United States

Why this role stands out

As a Service Technician I with Securitas Technology, you'll gain valuable experience maintaining critical security systems for a global leader, fostering career growth through hands-on problem-solving and technical documentation. This role is ideal for detail-oriented individuals who enjoy working independently and collaboratively to ensure client satisfaction and system performance. Join a reputable company dedicated to making the world a safer place.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationEast Berlin, CT, United States
Microsoft Office

Job description

Service Technician I | East Berlin, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a focus on making the world a safer place, this organization empowers over 13,000 colleagues across 40 countries. They offer a comprehensive portfolio of security systems and services, driven by innovative technology and a depth of knowledge.

The Role

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Diagnose and resolve application issues, working both independently and as part of a team.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes, including user permissions and application settings.
  • Document all system modifications through a digital change control tracking system.
  • Conduct pre-deployment end-to-end testing and on-site installations of software upgrades and major modifications.

What You'll Need

  • High School diploma or equivalent.
  • Experience installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
  • Working knowledge of network communications and IP addressing.
  • Strong working knowledge of Microsoft Office.
  • Excellent problem-solving, analytical, communication, and time management skills.

What's On Offer

  • Paid company training and educational assistance.
  • Comprehensive benefits package including medical, dental, vision, and life insurance.
  • 401K with a 60% match up to 6% of salary.
  • Paid time off for vacation, holidays, and sick days.
  • Company vehicle, laptop, and cell phone provided.

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