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Complaint Investigations Tech (2nd shift) / Laboratory Technician

Generis TEK Inc.Alameda, CA🇺🇸United StatesPosted 9 Sept 2026

Why This Role Stands Out

This on-site Laboratory Technician role offers a great opportunity to develop your investigative skills within a reputable company, with a competitive hourly wage of $29. You'll thrive here if you are detail-oriented and enjoy contributing to critical quality control processes, so be sure to explore this exciting position!

Quick Overview

Salary
$29/hr
Seniority
Mid Senior
Work mode
On Site
Location
Alameda, CA, United States
Posted
Yesterday
Data EntryMicrosoft OfficeTalent Acquisition

Job Description

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Nikhil Jhajharia at email address can be reached on # .

We have Contract role Complaint Investigations Tech (2nd shift) / Laboratory Technician for client at Alameda, CA. Please let me know if you or any of your friends would be interested in this position.

Position Details: Complaint Investigations Tech (2nd shift) / Laboratory Technician- Alameda, CA Location : Alameda, CA 94502 (On-site) Project Duration : 06 Months of contract (with Possible Extensions) Shift Timing : 2 nd shift from 01:30 PM to 10:00 PM (Mon to Fri) Pay Rate : $29.00 per hour on W2

Description:

  • Entry Level Lab Technician in the Complaint Investigations Lab.
  • The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines.
  • Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.
  • The Technician will document complaint investigations in the Complaint Handling System.
  • The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
  • Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.
  • Must have proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English.
  • Experience in Medical Device / Biotech Industry with a Technical Background is preferred.
  • Knowledge of Electronic Troubleshooting is preferred.
  • Ability to work in a team setting is a plus.
  • Ability to follow written work instructions of SOP s is required.
  • Good documentation skills are a must.
  • Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
  • Ability to focus while performing repetitive and routine investigations is a must.
  • Great fit for workers with Inspection and Quality experience.
  • Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience.
  • Recent college graduates with a Bachelor s degree are an ideal fit for this entry level position.


Interview Meeting:

  • 1 In-person Tour


To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Nikhil Jhajharia at email address can be reached on # .

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