Quick overview
Job description
In this role you'll
- In this role you’ll process client transactions accurately, efficiently, and in alignment with established policies and procedures.
- In this role you’ll deliver an exceptional client experience and represent the Bank with professionalism and care.
- In this role you’ll support clients in achieving financial goals by referring Bank products and services, and connecting them with specialists when needed.
- In this role you’ll perform high‑quality work within expected deadlines, with or without direct supervision.
- In this role you’ll contribute positively as a collaborative team member across all assignments.
- In this role you’ll maintain strong personal reliability and punctuality.
- In this role you’ll sell Bank products and services through in‑person and phone conversations, meeting minimum referral expectations.
- In this role you may open new accounts using the Banner Way sales process.
- In this role you’ll provide back‑up teller or personal banker coverage at any retail branch in your assigned geographic region, with daily travel to various locations.
- In this role you’ll follow all policies, procedures, security protocols, and regulatory requirements.
What we're looking for
- You have a High School Diploma or GED (Required).
- You have 2 or more years of teller experience, including sales experience with established goals (Required).
- You understand that an equivalent combination of education and experience can be considered in lieu of a degree.
What helps you shine
- You bring strong organizational skills and pay close attention to detail.
- You’re comfortable using Windows‑based PC applications and a calculator.
- You have solid math, problem‑solving, and basic negotiation skills.
- You communicate clearly and professionally in person, over the phone, and in writing.
- You build positive relationships easily and deliver excellent customer service.
- You’re reliable, flexible, and able to work branch hours as needed.
- You’re comfortable lifting and moving items up to 25 pounds.
Travel
- Up to 50% daily travel between branches within a defined geographic region.
Our company values
- Do the right thing
- Mutual respect
- Teamwork
- Accountability
What our team says
- "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." – Glassdoor review
Compensation & benefits
- Targeted starting salary range (based on experience): $19.00/hr plus $1.50 premium on top of base pay
- Annual incentive potential
- Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
- Paid vacation time, sick time and 11 company paid holidays
- 401k (with up to 4% match)
- Tuition reimbursement
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