Why This Role Stands Out
This hybrid role offers a fantastic opportunity to become a subject matter expert and drive critical application functionality, perfect for a detail-oriented IT Business Analyst eager to shape operational excellence. You'll thrive in this position if you possess strong analytical skills, experience with tools like Azure DevOps and SQL, and enjoy collaborating to develop robust business requirements and user support materials. Apply today to contribute to impactful projects within a dynamic team!
Quick Overview
Job Description
• Ensure KOALA application functionality, requirements, and industry standards are accurately defined and implemented.
• Serve as the primary subject matter expert for KOALA program operations.
• Coordinate KOALA maintenance and support activities, representing agency interests.
• Develop detailed business requirements and system documentation.
• Assist CCS with creating KOALA user training materials, including screenshots and guidance.
• Proficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting.
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