Why This Role Stands Out
This remote Lead Resource & Planning Coordinator role at Numan offers significant growth potential as you'll shape workforce strategy and build forecasting models for a rapidly scaling, mission-driven health tech company. You'll thrive here if you're a proactive, analytical individual eager to make a substantial impact on operations and contribute to a patient-first culture. Don't miss this exciting opportunity to advance your career with a reputable and innovative organization.
Quick Overview
Job Description
The Role
We are looking for a proactive and analytical Lead Resource & Planning Coordinator to own workforce planning, capacity modelling and resourcing strategy for our clinical function — with this role expected to grow to cover all of Operations as we scale.
This is a step up from a coordination role into ownership of the strategy behind it: you’ll build the forecasting models, capacity plans and efficiency initiatives that shape how we resource the business, while also managing a Resource & Planning Coordinator who supports day-to-day delivery.
It’s also a genuinely hands-on, build-it-from-scratch role. Many of the tools, processes and rhythms this function needs don’t exist yet, so you’ll be setting them up yourself — from rostering processes to reporting dashboards — while also handling the day-to-day resourcing decisions that keep the clinical team running smoothly.
You’ll report to the Head of Clinical Operations, with a clear path to grow this role into a broader Resourcing leadership position as it expands across all of Operations.
What success looks like
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A reliable, regularly-refreshed capacity plan and forecast is in place, with forecast accuracy improving quarter on quarter.
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Shift fill rates and rota coverage meet target, with fewer last-minute gaps and reduced reliance on overtime and contractors.
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Contractor and overtime spend is visible, controlled and trending down as a share of total resourcing cost.
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Core workforce planning processes and reporting are documented, repeatable and ready to extend beyond clinical into wider Operations.
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The Resource & Planning Coordinator is confidently owning day-to-day delivery, freeing you to focus on strategy and forecasting.