Senior/Lead ServiceNow Test Engineer with Security Clearance

Senior/Lead ServiceNow Test Engineer Job Description
Join the Digital Modernization Sector as a Test Engineer supporting the Global Solutions Management – Operations II contract. This role involves working on the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network within the DOD Information Network. The position requires working on-site at Fort Meade, MD, with a focus on transforming operational missions through innovation.

Responsibilities
Collaborate with the team to ensure delivery of quality software using Agile Scrum development and test practices. Analyze capability requirements and work with technical leads and test managers to ensure verifiable implementations. Create automated tests utilizing ServiceNow’s Automation Test Framework. Support in identifying testable acceptance criteria in user stories. Test ServiceNow capabilities developed as part of user stories defined in the sprint plan. Assist the independent test manager with developing and executing test procedures.

Participate in sprint reviews to address testing results and in sprint planning sessions. Translate and interpret functional requirements into test cases. Perform regression testing, covering full suite of Operational Test Scenarios. Prepare test reports summarizing test results including anomalies, systems errors, and configuration changes. Support the software configuration management process and understand software components and their interface requirements. Develop detailed test plans, test data, and define test acceptance criteria.

Support customer demonstration, data preparation, and UAT activities. Use the Atlassian Jira tool to document and maintain all testing updates and creation of defects. Assist in maintaining the validation portion of the requirements traceability for software systems. Essential Skills
US Citizenship is required. Active DoD Secret clearance is mandatory. Capability to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full-time on-site support. Bachelor’s Degree with 4 – 8 years of relevant experience or a Master’s with 2-6 years of prior relevant experience.

Additional years of work experience in lieu of degree are acceptable. Expertise in test data management and testing automation. Experience with DevOps, continuous integration tools, and source control tools. Proficiency in agile development and testing methodologies. Additional Skills and Qualifications
1-2 years’ experience with ServiceNow administration, configuration management, and maintenance. Prior knowledge and experience with ServiceNow’s Automation Test Framework. Understanding of ITIL foundation or ITIL certification. AWS cloud certifications. Knowledge of Jira and Confluence.

Work Environment
This position operates in a hybrid work environment with on-site requirements at Fort Meade, MD. The role involves collaboration with multidisciplinary teams and requires adherence to Agile Scrum methodologies. Employees can expect a dynamic and fast-paced environment focused on digital transformation solutions.