IT Engineer

Knoxville, TN | IT Engineer | Full-time (On-site)

We’re actively recruiting an IT Engineer for our client in Knoxville, TN. This is a direct-hire opportunity supporting a multi-client/MSP-style environment. The right person is a true IT generalist with strong networking fundamentals (Cisco Meraki preferred) and solid Windows/Microsoft infrastructure experience, comfortable owning escalations and jumping between priorities.

What You’ll Do

• Provide escalated IT support across multiple client environments
• Troubleshoot network issues (LAN/WAN, security, connectivity)
• Handle systems administration work (Active Directory, Microsoft 365, Windows servers)
• Participate in project work (migrations, onboarding, implementations)
• Work independently onsite with clients while partnering with other engineers
• Document work and communicate clearly with technical and non-technical stakeholders

Required Qualifications

• 3+ years in IT support / systems / network support (IT Engineer / Project Engineer background fits well)
• Experience in an MSP or multi-client environment strongly preferred
• Strong networking fundamentals (Meraki a plus)
• Well-rounded infrastructure experience across Windows/Microsoft tools
• Proven ability to context switch and manage multiple priorities
• Strong customer-facing communication skills