Quick overview
Job description
Job Overview
The Mining Technician installs, maintains, and troubleshoots Bitcoin mining equipment at CleanSpark facilities. This role monitors miner performance, completes approved hardware tasks, and records equipment movements and service activity. Working with site leadership and technical support teams, the technician follows operating and safety procedures to help maintain reliable production and orderly work areas.
Key Requirements
- Unpack, inspect, label, and install miners and approved network connections according to deployment instructions and site standards.
- Monitor miner availability, performance indicators, and alerts; investigate offline or underperforming equipment and report unresolved issues.
- Perform approved reboots, connectivity checks, and configuration verification; coordinate escalation with networking, firmware, and repair teams.
- Clean and inspect equipment and replace authorized components, including fans and power supplies, within training and safe-work procedures.
- Assist with approved firmware updates, equipment relocations, and removal of failed units; verify device status after assigned work.
- Track miner serial numbers, locations, transfers, and repair status; update work tickets and communicate completed tasks and open issues during handoffs.
- Identify temperature, airflow, or facility concerns and notify site leadership; assist with assigned deployment and maintenance projects.
- Maintain orderly racks and work areas, follow access and protective equipment requirements, report hazards, and perform other related duties as assigned.
This role requires professionalism, respect, sound judgment, strong communication, attention to detail, and the ability to work effectively with others in a collaborative, team-oriented, and inclusive environment.
Required Qualifications
- High school diploma or equivalent and willingness to complete training in miner operation, maintenance, and site procedures.
- Basic computer proficiency and the ability to learn hardware interfaces, monitoring dashboards, and work-ticket applications.
- Mechanical aptitude and the ability to use approved tools, follow technical instructions, and recognize work requiring specialized support.
- Ability to maintain accurate equipment records, communicate findings clearly, and collaborate with site and technical teams.
- Ability to organize assigned work, adapt to changing priorities, and complete required safety and equipment training.
- Ability to work assigned shifts, including nights, weekends, and holidays as scheduled, and perform duties involving equipment handling, standing, bending, and varying site conditions, with or without reasonable accommodation.
Preferred Qualifications
- Experience with ASIC miners, computer installation or repair, data centers, or industrial equipment maintenance.
- Familiarity with network cabling, basic IP addressing, miner configuration, firmware tools, or mining pool dashboards.
- Relevant technical coursework or certifications and experience with asset scanning, repair tracking, or shift-based operations.
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