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ServiceNow Data Analyst for Asset Management

Saicon Consultants Inc.United States🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationUnited States
Microsoft Excel

Job description

Job Description:

The ServiceNow Data Analyst for Asset Management is responsible for ensuring the accuracy, integrity, and completeness of asset data within ServiceNow, with a focus on both Hardware Asset Management (HAM) and Software Asset Management (SAM).

This role serves as the primary steward of asset inventory data, monitoring vendor-provided information, identifying discrepancies, performing audits, and supporting inventory management processes. The analyst will partner with vendors, asset owners, and internal stakeholders to maintain a trusted source of asset data.

Key Responsibilities
Data Management & Governance

  • Maintain the accuracy and integrity of asset records within ServiceNow.
  • Monitor vendor asset data feeds, integrations, and file transfers to ensure successful data transmission.
  • Investigate and resolve data quality issues
  • Support asset lifecycle activities including onboarding, transfers, returns, and retirement of assets

Asset Audits & Data Stewardship

  • Conduct recurring audits of asset records to validate data completeness and accuracy.
  • Perform asset tag audits and cleanup activities
  • Identify trends and root causes of data discrepancies

Vendor Data Oversight

  • Monitor vendor-provided inventory and asset data for compliance with established standards.
  • Partner with vendors to resolve data mapping, integration, and reporting issues.
  • Track data transmission failures and ensure timely remediation.
REQUIRED SKILLS
  • 2 years ServiceNow IT Asset Management (ITAM) | ServiceNow ITAM
  • Creating Dashboards
  • license usage
  • publisher compliance cards
  • spend analysis
  • audit readines
  • Asset Management Professional (SAM Pro)
  • Maintains license compliance
  • Plugins - Knowledge of data integrations, APIs, or vendor data feeds
  • Controls spend across on-premises, SaaS, and cloud environments
  • 4 years of Asset Management platforms
  • Inventory management and asset lifecycle management processes
  • 4 years of experience with Reporting Solutions - requires Advanced Excel

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