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Senior ServiceNow Architect

confidentialCanberra, Australian Capital Territory🇦🇺Australia

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeRemote
LocationCanberra, Australian Capital Territory, Australia
ITIL

Job description

Role: Senior ServiceNow Architect
Contract Length: Initial 12-months (with 2 x 12 month extensions)
Location: Canberra/WFH Flex

We are seeking an experienced Senior ServiceNow Solution Architect to support a major Federal Government department in delivering secure, scalable and sustainable enterprise ServiceNow solutions.

Working closely with technical teams, business stakeholders and architecture governance forums, you will lead solution design, establish platform standards and provide technical direction across complex implementation activities.

Key Responsibilities

  • Develop and maintain ServiceNow solution architecture, technical designs, data models and integration patterns.

  • Lead solution design workshops and present architectural recommendations to governance forums.

  • Provide technical leadership to developers, administrators and delivery partners.

  • Design integrations between ServiceNow and enterprise applications, identity platforms and infrastructure services.

  • Oversee CMDB, Common Service Data Model (CSDM), data migration and platform configuration.

  • Ensure solutions meet Commonwealth cyber security requirements and enterprise architecture standards.

  • Assess technical risks, licensing implications, platform sustainability and upgrade considerations.

About You

  • Extensive experience designing and implementing enterprise ServiceNow solutions.

  • Demonstrated ServiceNow delivery experience within Commonwealth Government.

  • Current NV1 security clearance.

  • ServiceNow Certified System Administrator certification.

  • Strong knowledge of integrations, scripting, configuration, CMDB and CSDM.

  • Experience providing architecture governance and technical leadership.

  • Understanding of Australian Government security standards, including ISM and PSPF.

  • Relevant IT qualifications or equivalent professional experience.

  • Additional ServiceNow CIS, ITIL or enterprise architecture certifications highly regarded.

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