Quick overview
Job description
The Opportunity
We're looking for a proactive, hands-on and customer-focused Space Support Coordinator to join our team at Pareto FM, supporting the day-to-day operation of a busy corporate workplace.
This is a varied role where no two days are quite the same. You'll play an important part in ensuring the workplace runs smoothly, that facilities are maintained to a high standard and that employees have everything they need to enjoy a safe, comfortable and productive working environment.
From preparing meeting rooms and supporting office moves to coordinating service requests and maintaining shared spaces, you'll be one of the key people keeping the workplace running behind the scenes.
We're looking for someone who enjoys being active, takes pride in their work and is always willing to go the extra mile to deliver a great customer experience.
What You'll Be Doing
As a Space Support Coordinator, you'll work closely with our wider facilities management team and service partners to ensure the workplace is consistently presented and maintained to the highest standards.
Your responsibilities will include:
Carrying out daily floor inspections, completing checklists and reporting any maintenance or service issues.
Setting up meeting rooms, collaborative workspaces and office areas, ensuring they're ready for use.
Supporting office moves, furniture relocations, desk configurations and furniture assembly.
Assisting with the preparation and delivery of meetings, events and other workplace activities.
Responding to facilities helpdesk requests, completing assigned tasks and updating the relevant systems.
Carrying out routine building checks and planned preventative maintenance (PPM) activities within the scope of the role.
Managing lockers, storage areas, stockrooms and other workplace facilities.
Monitoring and replenishing workplace supplies, including stationery and other essential items.
Maintaining communal areas, breakout spaces and shared facilities to ensure they're clean, organised and welcoming.
Coordinating stock and sample collections, ensuring requests are completed efficiently.
Working alongside cleaning, maintenance and other service providers to resolve issues quickly.
Supporting health and safety standards, including ensuring fire exits, walkways and shared spaces remain safe and accessible.
Building positive relationships with employees and stakeholders, acting as a friendly and reliable point of contact for workplace-related requests.
What We're Looking For
We're looking for someone with a positive attitude, excellent customer service skills and a practical approach to problem-solving.
Ideally, you'll bring:
At least one year's experience in a customer-facing, workplace support, facilities or service coordination role.
Strong communication skills and a friendly, approachable manner.
A proactive, hands-on attitude and a willingness to get involved in a variety of tasks.
Excellent organisational skills and the ability to manage competing priorities.
Confidence working with different teams, contractors and service providers.
A good understanding of workplace standards, health and safety and customer service.
Basic IT skills and the ability to update helpdesk systems and maintain accurate records.
The flexibility to adapt to changing business needs and occasional adjustments to working hours.
Previous experience in facilities management, workplace services, office support or a similar corporate environment would be beneficial, but equally important is your enthusiasm, reliability and commitment to delivering excellent service.
Why Join Pareto FM?
At Pareto FM, we believe facilities management is about more than buildings. It's about creating workplaces where people feel supported, valued and able to do their best work.
We're a people-focused business that encourages collaboration, fresh thinking and a genuine commitment to customer service.
You'll be joining a supportive team where your contribution makes a visible difference every day, with opportunities to develop your skills and grow your experience within facilities management.
Interested?
If you're someone who enjoys a varied, hands-on role, takes pride in creating great workplace experiences and thrives on helping others, we'd love to hear from you.
Apply today and become part of the Pareto FM team.