FX Business Manager (FX Payments) - Capital Markets COO Office

G MASS Consulting are partnered with a leading global financial services group, as they seek a Business Manager to join the COO office of their Capital Markets business in London.

This is a front-office aligned role, working directly with the Capital Markets COO and senior business heads, with a particular focus on the firm’s FX franchise and its FX payments capability. The mandate combines day-to-day business management with leading complex, cross-functional commercial initiatives, including new business launches, capability buildouts and regulatory-driven change, across Sales, Trading, Operations, Technology and the Support & Control functions. The role’s primary focus is the firm’s MiFID-regulated FX business.

The client is particularly keen to hear from proven deliverers with experience in, or closely alongside, cross-border payments and FX payments firms. They value an understanding of how payment flows, payment rails and payments regulation interact with an FX business. The successful candidate will be senior enough to hold their own with key business stakeholders, while remaining hands-on, nimble and hungry to develop.

The role is offered as an initial 6 month contract, with a strong opportunity to convert to a permanent position subject to performance and fit.

Responsibilities:

• Support the Capital Markets COO and senior business heads in the day-to-day management and strategic development of the business, with a particular focus on FX and FX payments.
• Lead and coordinate key commercial initiatives from concept through to delivery, including new business launches, payments capability buildouts, product expansion and regulatory-driven change.
• Support the design and buildout of FX payments workflows end to end, from client onboarding and FX execution through to payment initiation, settlement and reconciliation.
• Work with Operations and Technology on payment rails and infrastructure, including SWIFT, SEPA, Faster Payments, correspondent and partner banking, and multi-currency account and virtual IBAN models.
• Coordinate across Compliance, Legal and Finance on payments regulatory requirements, including the Payment Services Regulations, safeguarding, and financial crime and fraud controls.
• Support new product, market and workflow assessments across the FX product set, from Spot through to Options, including process mapping, control considerations and implementation readiness.
• Partner with Risk and Credit on credit and market risk considerations, including counterparty credit, PFE and VaR, as part of new business and product initiatives.
• Define project scope, operating models, milestones and delivery plans, ensuring clear ownership, governance and accountability across competing priorities and dependencies.
• Prepare high-quality materials for senior management, governance forums and committees.
• Coordinate responses to audits, regulatory reviews and internal governance actions, maintaining a strong control environment aligned with MiFID II and payments regulatory expectations.

• A strong, demonstrable track record of delivering large-scale, cross-functional business initiatives from concept through to implementation, gained in a COO, Business Management, Chief of Staff, Strategy / Execution or Programme Delivery role within financial services.
• Experience gained in, or working closely with, a cross-border payments or FX payments firm, for example an authorised payment institution, an e-money institution or a bank payments business.
• Strong understanding of payments infrastructure and messaging, including SWIFT (ISO 20022), SEPA, Faster Payments and correspondent banking models.
• Working knowledge of UK payments regulation, including the Payment Services Regulations 2017, the Electronic Money Regulations 2011 and safeguarding requirements.
• Solid FX product and market knowledge, from FX Spot through to FX Options.
• Working understanding of credit risk (PFE) and market risk (VaR) metrics.
• Excellent stakeholder management and influencing skills, with the ability to align and, where necessary, challenge stakeholders across Front Office and the Support & Control functions.
• Understanding of MiFID II and how it applies alongside payments regulation in an FX business.
• Excellent written and verbal communication skills, including preparation of materials for senior management and governance forums, while remaining hands-on and eager to learn and develop.

Length: Initial 6 month contract, with a strong opportunity to convert to a permanent position subject to performance

Office: London (hybrid; 3-4 days on-site requirement)