Training Security Specialist

About Securitas USA
Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. With a proud legacy of 90 years, built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world.

Location: Abilene, TX (supporting client operations at a client site 9 miles east I-20)

Compensation: The salary range for this role is from $71,000 to $81,000 annually. The compensation range may vary based on factors such as geographic location, relevant experience, and applicable skills.

What You’ll Do

As a Training Security Specialist, you will be responsible for planning, coordinating, and delivering onboarding and ongoing training programs for Security Officers, Security Operations Center (SOC) personnel, Supervisors, and other assigned employees in a high-profile, technology-driven security environment. You will ensure all training is compliant with regulatory, contractual, and company standards and is delivered in a fast-paced, operationally critical setting.

This position plays a key role in supporting a 24/7 Security Operations Center (SOC) by designing, executing, and tracking training programs that drive operational readiness, compliance, and performance. The ideal candidate is highly organized, operationally grounded, and brings deep experience using Smartsheet to manage training workflows, documentation, and reporting.

Strategic Leadership:

• Partner with operations and site leadership to establish training objectives and readiness standards for SOC and site personnel.
• Conduct training needs assessments to identify operational gaps, trends, and improvement opportunities.

Financial / Compliance Management:

• Ensure compliance with all legally mandated, contractually required, and company-required training.
• Maintain accurate documentation supporting training requirements outlined in service contracts and internal policies.

Team Development:

• Lead onboarding and training initiatives for Security Officers, SOC personnel, Supervisors, and other assigned employees.
• Train and coach supervisors and designated trainers on onboarding processes and effective training delivery.
• Support employee engagement and retention through effective, well-structured training programs.

Client & Stakeholder Relations:

• Collaborate with client-facing and internal stakeholders to align training content and standards with operational expectations and service-level requirements.
• Prepare and present training progress and compliance reports for leadership review.

Operational Excellence:

• Develop and manage training plans, schedules, and workflows using Smartsheet, including dashboards, trackers, and reporting tools.
• Coordinate training activities to ensure no disruption to 24/7 operational coverage.
• Deliver training through a variety of methods, including classroom instruction, hands-on demonstrations, simulations, role-playing, and computer-based learning.
• Create and maintain training materials, manuals, assessments, and evaluation tools.
• Track trainee progress, certification completion, and compliance metrics; support continuous improvement of onboarding and training processes.

Perform additional duties as assigned.

Who You Are

An ideal candidate brings a service-first mindset, clear communication skills, strong attention to detail, and sound judgment when approaching challenges. You are solutions-focused, comfortable in a fast-paced SOC environment, and thrive in both independent and team settings. You are highly organized, compliance-driven, and experienced in using technology to manage complex training programs.

Education requirement or equivalent

• Must be at least 18 years of age.
• Bachelor’s degree with at least 1 year of training or instructional experience;
  OR
• Associate’s degree with 3 years of progressively responsible related experience;
  OR
• Equivalent combination of education and experience sufficient to perform the essential functions of the role.
• Relevant experience may substitute for formal education on a year-for-year basis.

Technical or job-specific skills

• Extensive hands-on experience with Smartsheet (required), including building workflows, dashboards, trackers, and reports.
• Strong organizational skills with the ability to manage multiple onboarding classes and training timelines simultaneously.
• Compliance-driven and detail-oriented, with excellent documentation practices.
• Strong written and verbal communication skills across all organizational levels, with the ability to explain complex information in simple, clear language.
• Ability to deliver training using multiple modalities (classroom, hands-on, simulations, role-playing, computer-based learning) and adapt teaching style to verbal, written, and visual learners.

Skill

• Ability to analyze training data and feedback to improve programs and support operational readiness.

Experience that sets you apart

• Demonstrated experience supporting training and onboarding in a security, operations, or SOC-type environment.
• Experience working in a 24/7 operational setting where training must be coordinated around live operations.

Industry knowledge

• Familiarity with security operations, SOC environments, or protective services.

Other nice to have qualifications

• Experience supporting employee engagement and retention through structured training and development programs.

Why you would want to join the team

• Opportunity to make an impact on the readiness and performance of a high-profile, 24/7 Security Operations Center.
• Exposure to site leadership, operations management, and key client stakeholders in a technology-driven security environment.
• Career growth and development opportunities within a global leader in protective services.
• Collaborative team culture and leadership support focused on performance, accountability, and continuous improvement.
• Work with modern tools and platforms (including Smartsheet) to design and manage training programs at scale.
• Be part of a company whose mission is to help make your world a safer place.

Training Security Specialist / Securitas Security / Dallas, TX / TXDPS #B03946