Full timeEngineering

Dual Fuel Smart Meter Engineer (North East)

OctoenergyDarlington (GB)🇬🇧United Kingdom

Why this role stands out

Join a mission-driven team at the forefront of the green energy revolution, where you will enjoy top-tier support, industry-leading technology, and genuine opportunities to advance your technical and customer-facing skills. This role is perfect for a safety-conscious engineer who thrives on building meaningful customer relationships and wants to make a tangible impact in an innovative, collaborative environment. Apply today to help shape the future of sustainable energy with a company that truly values its people.

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeOn Site

LocationDarlington (GB), United Kingdom

Job description

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.

We're looking for Smart Meter Engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.

You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.

As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one. You’ll also have the backing of Octopus Energy’s massive tech power - so we're constantly evolving and shifting processes to ensure less time is spent on admin and more time is spent on delivering our best service to our customers 💚

What you'll need:

Previous experience installing smart meters
A customer first mindset and a can-do attitude
Valid MOCoPA certification held within the last 2 years (evidence required)
Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
Full UK driving licence with no more than 6 points

What we offer:

£36,500 starting salary
£2,500 annual performance bonus, and fit bonuses
£25 per week lunch allowance
Company vehicle, fuel and tools
450 share options in Octopus Energy Group
Referral programme
Company pension
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
For every asset installed beyond your sixth, you’ll earn an additional £15.

Call Out and Overtime

You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door.

Saturday working:

£50 for attending

£70 for a dual fuel installation

£35 for a single fuel installation

Technical aborts are paid at half rate

Next Steps

We do things a little differently around here. If successful in our eligibility questions, we’ll reach out to organise a phone call. This is a great chance to get to know you and how you like to work, we'll be able to give you the low down of the role and it's requirements

Should your application progress to the next stage, you'll be invited to a virtual interview with a couple of the field team (who you'll likely be working with) so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus!

Lastly, we'll ask you to complete a practical trade test to show off your skills. This will require travel to meet one of the team - we always try to book it as close to home as possible!

You'll then hear from one of our recruiters regarding feedback 💚🌿

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at talent@octoenergy.com and we’d love to help!

If this sounds like you then we'd love to hear from you. 🚀

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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